We live or die by the way our customers feel about the service they receive, and how they relay that experience to their friends and co-workers. That is why it is so important to us that everyone who works at Hattie’s understands our goals, and believes in our concept of serving only the best and freshest food and beverages. We pride ourselves on taking the time to get to know all of our staff while we explain where our products come from and why we choose to use them. We believe that when they fully understand and appreciate that, they are not just nameless employees, but a big part of the products they are serving, then they will take more pride in what they are doing. When they take pride they have more fun, and that means a better service experience.